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By Matilda Rudd For Daily Mail Australia
Published: 01:01 BST, 8 August 2022 | Updated: 01:07 BST, 8 August 2022
An Australian sandwich shop has copped criticism for charging a 20 cent surcharge just to cut their famous bread rolls in half.
A photo posted to Reddit showed Vietnamese restaurant Sydney Pork Rolls’ list of surcharges if customers want to add extra salad, chilli, meat, ham, egg, pate and mayo.
Purchasing one roll from the store in Haymarket, Sydney, ranges in price from $5.50 and $8.50. Extra salad will set you back 50 cents, while extra meat, ham and egg is $1.50 on top of the regular price.
Even an extra bag will cost you 10 cents, although it’s not clear why you’d need to purchase an extra one.
A photo posted to Reddit showed Vietnamese restaurant Sydney Pork Rolls’ list of surcharges if customers want to add extra salad, chilli, meat, ham, egg, pate and mayo
At the bottom of the list is a surcharge titled ‘request roll cut in half’ which totals 20 cents and it has baffled frequent customers with its vagueness.
‘Which way to cut in half?’ one Reddit user commented. ‘Long ways? Side ways? Across ways? So many questions here.’
’50 cents to ask why it costs 20 cents to cut,’ said another.
‘With a two-second cut… that equals $360p/hr. I’m getting into the sandwich biz,’ one comment read.
‘They should ask “would you like to cut it in half?” like a fast food worker upselling (by) asking if “you want fries with that”,’ said another.
‘They should ask “would you like to cut it in half?” like a fast food worker upselling (by) asking if “you want fries with that”,’ said another
The sandwich bar told FEMAIL that the purpose of charging the extra 20 cents was because it does take them time to cut the sandwiches just right.
‘Due to a shortage of staff it does take some time for us to cut it in half so it costs more for us in service time,’ a spokesperson said.
‘When we cut it in half we will wrap them separately so the filling doesn’t come out so this requires extra time and an extra paper bag.’
Others on Reddit agreed with the extra cost and said the restaurant was well within their rights to charge.
‘Getting it cut in half means the two halves are wrapped and packaged separately. It’s completely reasonable to charge extra,’ one user posted.
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